How to Clear the Cache in Microsoft Teams on Windows (Spartan 365)

Summary

If MS Teams is exhibiting strange behavior, clearing the program's cache might help. This article details how to do so.

Body

Objective

Following these steps will clear the cache Microsoft Teams uses which may resolve erratic behavior in the application.

Environment

Microsoft Teams
Windows

Before You Begin

N/A

Steps

  1. Quit MS Teams by right-clicking the icon in the systray and selecting Quit
  2. Cut and paste the following location into a File Explorer window:
    • %appdata%\Microsoft\Teams
  3. Delete the contents of that entire folder
  4. Restart MS Teams

Additional Info

Steps pulled from learn.microsoft.com (link)

Details

Details

Article ID: 1232
Created
Tue 4/4/23 1:16 PM
Modified
Wed 1/3/24 5:04 PM

Related Services / Offerings

Related Services / Offerings (1)

Spartan 365
Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.