Summary
Issues with EBS systems, particularly HR/Payroll, can occur when using non-supported toolbars, such as Ask, Bing, Google, MSN, Yahoo, and others.
Body
Objective
Following these steps will remove an extension from your Firefox browser.
Environment
Firefox Version 114
Before You Begin
Issues with EBS systems, particularly HR/Payroll, can occur when using non-supported toolbars, such as Ask, Bing, Google, MSN, Yahoo, and others. These non-supported toolbars are frequently included with other software downloads, including Adobe Reader. This document explains how to disable these toolbars in Safari.
Reported issues include (but may not be limited to):
- Blank or shaking screens
- EBS page links not functioning
- SAP screens freezing or timing out
- Lists blank or otherwise not functioning
EBS recommends checking for (and disabling) all toolbar add-ons.
Steps
- Click the menu button , click Add-ons and themes and select Extensions.
- Select the toolbar you wish to remove.
- Click the Remove button.
- Click Restart now if it pops up. Your tabs will be saved and restored after the restart.
- You're done!
Additional Info
Mozilla maintains instructions for other versions of Firefox on this page (link) on support.mozilla.org.