PACS - Error When Viewing Images: "Not Enough Memory to Display Images..."

Problem

When trying to view images in PACS, you receive this error message: Not enough memory to display images.  Please close few/all exams and try again.  It may require quit and restart in some extreme cases.

Environment

PACS Centricity RA 1000

Resolution

1. GE released a set of patched JAR files for 4.0.3 which can be found at \\babylon\dist\Apps\ApprovedApps\Centricity RA1000\RA1000_4030\JAR files
2. Create backups of the original files located at C:\platinum, and then copy and paste the files from the babylon folder into the platinum folder.
3. In the platinum folder there is a launcher.cfg. Open that with Notepad and make sure the following lines are set to:
   • -ms300M
   • -mx600M
4. Save the launcher file and then re-launch Centricity PACS.

Cause

Incorrect files and configuration information.