Computer Lab - Error: "The System Administrator has Locked the Mouse and Keyboard"

Summary

To enforce social distancing, certain computer lab machines have been locked remotely. There are physical signs on the computers as well. If someone tries to access the machine anyway, they will get this message.

Body

Problem

You are attempting to log in to a computer lab machine and you receive the message: "The system administrator has locked the mouse and keyboard".

Screenshot

Environment

Computer Lab Computers

Resolution

You can find accessible computers from the following site: https://tech.msu.edu/service-catalog/teaching/computer-labs-classrooms/locations-hours/. The site includes maps of the rooms with usable machines circled.

Cause

This is by design - the computer is remotely disabled. You will need to find a machine that is not disabled. The disabled machines should have physical signs on them indicating they should not be used.

 

Details

Details

Article ID: 1569
Created
Wed 4/26/23 10:18 AM
Modified
Thu 7/6/23 4:49 PM

Related Services / Offerings

Related Services / Offerings (1)

Classroom Support provides complete audiovisual and communication services in support of MSU's mission of teaching, research, outreach, and public service.