Okta Two Factor Authentication Checkbox Does Not Save Setting - Known Issue

Summary

The "Do not challenge me on this device for the next 24 hours" checkbox during an Okta login does not save the setting, and does not prevent future 2FA challenges on the same device.

Body

Problem

Even though you check the Do not challenge me on this device for 24 hours checkbox on the Okta multi-factor authentication (MFA) screen, it does not save and you are challenged again on the same device.

Screenshot

Environment

Okta MFA

Resolution

It is a known issue with no known ETA for a fix yet.

Cause

Unknown

Details

Details

Article ID: 1574
Created
Wed 4/26/23 11:35 AM
Modified
Thu 9/25/25 7:39 PM

Related Services / Offerings

Related Services / Offerings (1)

Authentication Services
Provides centralized services that allow integrated applications to authenticate end-users consistent with university policies and industry best-practices balanced with ease-of-use for those end-users.