Enterprise Business Systems (EBS) - ESS - Error: "Personnel number xx does not exist (or 'PERNR_DOES_NOT_EXIST')"

This error means you do not have edit rights. Contact your department security administrator for access.

Problem

You're trying to submit attendance or absences through Employee Self Service and receive errors, " Personnel number xx does not exist or you do not have authorization" and/or "Erroneous records exist. Navigation is not possible"

Environment

Enterprise Business Systems (EBS)

Resolution

1. Contact your department security administrator for access.
2. Contact IT Service Desk at (517) 432-6200 if you need help reaching department security administrator.
   • List of RO Web College Security Administrators (link)
   • If the Security Administrator is not available, or not listed, contact either the MSU IT Service Desk (517-432-6200) or the HR Solutions Center (517-353-4434, SolutionsCenter@hr.msu.edu), to request a ticket to the HR IT Time and Payroll team.

Cause

You currently only have authorization to view/read time and attendance information but no authorization to edit.