Enterprise Business Systems (EBS) - Prompted to validate again with MFA on certain tiles

Summary

Checking the box for "Do not challenge me on this device for the next 24 hours" will bypass this behavior.

Body

Problem

Many tiles in the EBS Portal also use the New MSU Unified Login Experience. However, when you click them, you are prompted to go through Multi-Factor Authentication again.

Environment

Enterprise Business Systems (EBS)

Resolution

  • When submitting your MFA authentication, check the box that says Do not challenge me on this device for the next 24 hours
  • For more information (including a full list of tiles that are known to be affected), see the MSU HR website (link)

Cause

This is a known issue with the new login experience.

Details

Details

Article ID: 1683
Created
Thu 4/27/23 1:55 PM
Modified
Mon 7/10/23 5:03 PM

Related Services / Offerings

Related Services / Offerings (1)

EBS Portal
The Enterprise Business Systems (EBS) Portal is the entry point to administrative systems used university-wide. Based on security roles, the EBS Portal provides MSU employees and retirees access to their unique combination of authorized administrative systems. Embedded as part of MSU’s HR/Payroll System, it provides direct access to various human resources functions.