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Problem
Many tiles in the EBS Portal also use the New MSU Unified Login Experience. However, when you click them, you are prompted to go through Multi-Factor Authentication again.
Environment
Enterprise Business Systems (EBS)
Resolution
- When submitting your MFA authentication, check the box that says Do not challenge me on this device for the next 24 hours
- For more information (including a full list of tiles that are known to be affected), see the MSU HR website (link)
Cause
This is a known issue with the new login experience.