Enterprise Business Systems (EBS) - Portal Login Error: "500 Internal Server Error"

Summary

This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.

Body

Problem

Upon logging into the EBS Portal receive error message "500 Internal Server Error".

Environment

Enterprise Business Systems (EBS)

Resolution

Contact IT Service Desk at (517) 432-6200 to have an incident ticket created.

Cause

Employee has No SAP roles (ESS, MSS, Unit Admin or Unit Time Admin) to be able to login to EBS. Technically speaking, no roles pushed through LDAP for SAP ECC.

Details

Details

Article ID: 1684
Created
Thu 4/27/23 1:55 PM
Modified
Thu 1/29/26 7:38 PM