Enterprise Business Systems (EBS) - Portal - Login Error: "The following ABAP Exception occurred: USER_NOT_FOUND"

Summary

Employee has portal roles but no roles given to user in SAP ECC. Contact the IT Service Desk for assistance.

Body

Problem

Upon logging into the EBS Portal you receive an error message "The following ABAP Exception occurred: USER_NOT_FOUND"

Environment

Enterprise Business Systems (EBS)

Resolution

Contact IT Service Desk at (517) 432-6200 to have an incident ticket created.

Cause

You have portal roles but no roles are given in SAP ECC.

Details

Details

Article ID: 1686
Created
Thu 4/27/23 1:57 PM
Modified
Mon 7/10/23 5:14 PM

Related Services / Offerings

Related Services / Offerings (1)

EBS Portal
The Enterprise Business Systems (EBS) Portal is the entry point to administrative systems used university-wide. Based on security roles, the EBS Portal provides MSU employees and retirees access to their unique combination of authorized administrative systems. Embedded as part of MSU’s HR/Payroll System, it provides direct access to various human resources functions.