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Summary
Zoom is updating the Zoom web portal with a redesigned interface intended to improve navigation and create a more consistent experience across Zoom products. This article outlines the major changes MSU Zoom users may notice when accessing Zoom through a web browser.
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Overview
Starting in 2026, Zoom will begin implementing updates to the Zoom web portal experience. The updated interface introduces a more simplified navigation structure, reorganized settings menus, and a more centralized layout for Zoom products and account management tools.
These changes primarily impact users who access Zoom through a browser rather than the Zoom Workplace desktop application. While the visual design and navigation of the Zoom web portal are changing, the core functionality and your existing Zoom services will remain the same. For additional information regarding the updated Zoom web experience, refer to Zoom’s official documentation: Introducing the New Zoom Web Experience
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What Is Changing
Updated Navigation Layout
Zoom is replacing the current navigation structure with a more streamlined interface designed to make commonly used tools easier to locate.
Users may notice:
- A redesigned homepage
- Updated menu locations
- A new top navigation header
- Consolidated account and settings areas
When the new web experience feature is enabled (the toggle is ON), users will see the "Try New Experience" option in their interface, allowing them to explore the simplified Zoom web portal experience.
The toggle to turn the new web experience on or off will be available only for the summer 2026 semester, until Zoom transitions to the new interface permanently.
Some options that were previously located in the left side navigation menu may now appear under different sections within the portal. An example of what this may look like for you is provided below:
Before:
After:
New Product Menu
The updated web experience introduces a centralized product menu that provides access to Zoom services such as meetings, webinars, team chat, whiteboard, phone, and other Zoom Workplace tools.
This menu is intended to make switching between Zoom products more consistent and optimal.
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What MSU Zoom Users Should Expect
Most MSU Zoom users will not need to take any action. However, after the update is applied to the MSU Zoom environment, users may notice:
- A different visual layout within the Zoom web portal
- Navigation items appearing in new locations
- Updated terminology and menu organization
- A more unified experience across Zoom services
The Zoom Workplace desktop and mobile applications will continue to function and appear normally.
Changes to Account and Settings Pages
Personal account settings, recordings, reports, transcripts, and related tools are being reorganized into updated account management sections.
Users may find that:
- Settings pages look different
- Certain options have moved to new locations
- Administrative tools are separated more clearly from personal user settings
Although the layout is changing, existing meetings, recordings, and account configurations are not expected to be removed as part of this update. An example of what this may look like for you is provided below:
Before:
After:
Administrative Experience Updates
Users with Zoom administrative access will see a new centralized administrative area for managing:
- Users and groups
- Account settings
- Security settings
- Reports and dashboards
- Zoom product configurations
This change is primarily relevant to Zoom administrators and IT support staff. An example of what this may look like for you is provided below:
Before:
After:
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Help
During the rollout period, some existing Zoom documentation and accompanying screenshots may temporarily differ from the updated interface. Becoming familiar with the updated Zoom web portal layout and keeping the Zoom Workplace application updated is recommended for ideal use and continuity.
If you have questions or need assistance navigating the updated Zoom web experience, please visit the MSU IT Help Site or contact the MSU IT Service Desk.
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