Error: "Oops. File Could Not Be Submitted" When Trying to Upload a File in D2L

Summary

Special characters can break content in D2L and prevent you from uploading files if the filename contains them. Remove them to complete the upload.

Body

Problem

When trying to upload a file to D2L, you receive the error: "Oops. File could not be submitted", and the upload fails.

Environment

D2L

Resolution

Remove all special characters (like punctuation, etc) from the file name and try again.

Cause

Special characters sometimes (but not always) breaks the upload process. Removing them from the file name works around this issue.

Details

Details

Article ID: 750
Created
Tue 3/7/23 11:24 AM
Modified
Tue 7/16/24 4:19 PM

Related Services / Offerings

Related Services / Offerings (1)

D2L