Purpose
The purpose of this policy is to ensure correct operation of Broad College information technology resources, to maintain a computing environment that is conducive to conducting business, to maintain an accurate inventory of Broad College resources in the Information Technology Services inventory system, and to prevent damage to Broad College computer equipment.
Scope
This policy is specifically targeted at computer equipment owned, operated, and maintained by the Broad College. The term “computer equipment” is inclusive of personal computers, monitors, printers, and other personal computer accessories.
If you are unsure if a device falls into this category, an inquiry can be submitted to Broad IT - Request Form - Broad IT Support.
Policy
All cross-office computer equipment moves will be performed by Broad IT Staff. A request must be submitted to Broad IT at: https://tdx.msu.edu/TDClient/42/Portal/Requests/TicketRequests/NewForm?ID=386&RequestorType=ServiceOffering at least 2 business days prior to the move taking place. This will ensure that a technician will be available to facilitate your request.
Ownership and Responsibilities
- It is the responsibility of the customer to ensure that a request has been submitted to the Broad IT at least two business days prior to the needed move date. Requests can be submitted at: https://tdx.msu.edu/TDClient/42/Portal/Requests/TicketRequests/NewForm?ID=386&RequestorType=ServiceOffering.
- Broad IT staff will make all reasonable attempts to facilitate the computer equipment move request.
- Broad IT staff will make updates to the inventory system and to the computer equipment’s network identification information as required by the equipment move request.