Student Information System - Error: "A New Activity Guide Instance Cannot Be Created From the Context Data"

Summary

This error can be caused by accessing the Welcome activity guide while logged in on multiple browser/systems. Close all open browsers and try again to resolve.

Body

Problem

When trying to access the Welcome Activity Guide, you receive an error: " A new activity guide instance cannot be created from the context data"

Environment

Student Information System

Resolution

Close all browsers from all devices and try again from a new browser window to resolve. If this does not work, please contact the Service Desk for assistance at (517)432-6200.

Other contact options for the IT Service Desk are available in the Live Support Options section of the main Client Portal page (link).

Cause

This error is caused by accessing the Welcome activity guide in Student Information System while logged in on more than one browser or device.

Details

Article ID: 1245

Created

Fri 4/14/23 3:31 PM

Modified

Sat 10/18/25 8:00 AM

Related Services / Offerings

Related Services / Offerings (1)

Student Information System

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.