SIS Campus Solutions

 
Advising/Tutoring Appointment System SIS Bug and Incident Report Form Request Enhancement Request SIS Grad Plan

Related Articles (21)

Error: "403 App Not Assigned" for Former Students Trying to Order Transcripts Through SIS Campus Solutions
After two years, SIS Campus Solutions will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.
Error: "A New Activity Guide Instance Cannot Be Created From the Context Data" in SIS Campus Solutions
This error can be caused by accessing the Welcome activity guide while logged in on multiple browser/systems. Close all open browsers and try again to resolve.
Error: "Access Has Been Revoked. You No Longer Have Access to Complete This Transaction" (SIS Campus Solutions)
When trying to use guest access to access financial aid information in SIS Campus Solutions (student.msu.edu), you receive a message that "Access has been revoked. You no longer have access to complete this transaction"
Error: "Sign up not available" When Attempting to Set Up Direct Deposit in SIS Campus Solutions
The system may take up to two business days to fully process the account and this error will result until those processes are complete. Waiting two business days should resolve the issue.
Error: "There has been an error validating your user credentials. Please contact your system administrator" (SIS Financial Aid Portal)
This error may arise if a student has not granted a MSU Guest Account access to both SIS Campus Solutions AND SIS Financial Aid Portal (SFP). The solution is to add the guest account in both systems.
Error: "We Could Not Log You In Using Your Institution Authorization" (SIS Campus Solutions)
When trying to access financial aid information in SIS Campus Solutions you get an error: "We could not log you in using your institution authorization. If you think this is an error, please contact your financial aid office"
How To Activate Guest Access to Student Records (SIS Campus Solutions)
Following these steps will activate the guest access granted to you by a student
How To Check Conferred Degree Information in SIS Campus Solutions
You can view what degrees have been conferred by viewing your student record in SIS Campus Solutions. This article walks through the process.
How to Complete the New Semester Registration Activity Guide for SIS Campus Solutions
Central Administration has mandated that all MSU students missing Emergency Contact Info in their SIS Campus Solutions must complete a New Semester Registration Activity Guide before they get access.
How to Find Your APID / Student Number in SIS Campus Solutions
Following these steps will help you locate your APID / Student Number in SIS Campus Solutions, which you may need for verification or registration purposes.
How To Grant Guest Access to Your Student Records (SIS Campus Solutions)
Following these steps will grant access for another person (parent / guardian / other) to view your student records and/or financial aid information
I Registered My MSU Guest Account and Still Don't See a Financial Aid Tile in SIS Campus Solutions (SIS Financial Aid Portal (SFP))
MSU Guest Account email addresses are case-sensitive when it comes to granting access in the financial aid portal. If there was a mismatch, the student will need to remove and re-add the account to match the capitalization exactly.
Keep Getting Sent Back to Login After Verifying Two Factor Authentication in SIS Campus Solutions
If the MSU Guest Account email is added as an alternate email in StuInfo, or as a Secondary Email for Okta authentication, it can cause login problems for SIS Campus Solutions.
PeopleSoft Error: "An error has occurred." (SIS Campus Solutions)
A PeopleSoft error may sometimes occur when trying to access pages in SIS Campus Solutions. Generally clearing the browser cache and cookies will resolve. This article goes over the resolution steps.
SIS Campus Solutions - Department Administrator Having Issues with Maintain Schedule of Courses
Department Administrators should reach out to the Registrar's Office (RO) with questions or issues related to their Maintain Schedule of Courses access

Details

Service ID: 231
Created
Sun 2/5/23 3:10 PM
Modified
Tue 4/16/24 1:42 PM

Service Offerings (4)

Advising/Tutoring Appointment System
Request for Advising/Tutoring Appointment System
SIS Bug/Incident Report Form
SIS Campus Solutions Enhancement Request
Used to request enhancements or new features within SIS Campus Solutions
SIS Grad Plan
Instructor/Advisor table additions/deletions and RECR role additions/deletions/modifications