Student Information System - Error: "A New Activity Guide Instance Cannot Be Created From the Context Data"

Problem

When trying to access the Welcome Activity Guide, you receive an error: " A new activity guide instance cannot be created from the context data"

Environment

Student Information System

Resolution

Close all browsers from all devices and try again from a new browser window to resolve. If this does not work, please contact the Service Desk for assistance at (517)432-6200.

Cause

This error is caused by accessing the Welcome activity guide in Student Information System while logged in on more than one browser or device.

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Student Information System
Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.