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When attempting to upload a PDF to Kuali Finance System (KFS), the PDF appears blank.

When attempting to upload a PDF to Kuali Finance System (KFS) you receive an error saying "This request was blocked by our security service".

The "Do not challenge me on this device for the next 24 hours" checkbox during an Okta login does not save the setting, and does not prevent future 2FA challenges on the same device.

In order for Okta to verify an account, the time on the phone must be synced properly to a time server. If not, the user will receive "invalid token" error.

When you attempt to register for Okta MFA, you receive an error: "Invalid Token Provided". Your Okta account is likely stuck in Staged mode, and must be manually activated from the Okta admin console.

This article contains steps for a SharePoint administrator to assist correcting permissions sync issues affecting SharePoint.

The system may take up to two business days to fully process the account and this error will result until those processes are complete. Waiting two business days should resolve the issue.

A PeopleSoft error may sometimes occur when trying to access pages in Student Information System. Generally clearing the browser cache and cookies will resolve. This article goes over the resolution steps.

This error may arise if a student has not granted a MSU Guest Account access to both SIS Campus Solutions AND SIS Financial Aid Portal (SFP). The solution is to add the guest account in both systems.

If you don't agree to allow MSU to release your directory information subject to the conditions in the FERPA Form: "all communications with all third parties and agencies will need to be done through your written request to the University or in person"

Department Administrators should reach out to the Registrar's Office (RO) with questions or issues related to their Maintain Schedule of Courses access

When submitting documents to SFP, some require signatures from both the student and the guest. If one or the other has not signed, the document will show "Pending Signature" in SFP, under the Documents section.

This error can be caused by accessing the Welcome activity guide while logged in on multiple browser/systems. Close all open browsers and try again to resolve.

SIS Campus Solutions sometimes throws a data integrity error. This may be a cache issue or it may be a problem on the back end. This article steps through what can be tried on the end user side.

After two years, Student Information System will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.