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- Knowledge Base
- Administrative and Business
- Student Information Systems
SIS Campus Solutions sometimes throws a data integrity error. This may be a cache issue or it may be a problem on the back end. This article steps through what can be tried on the end user side.
- Knowledge Base
- Administrative and Business
- Student Information Systems
After two years, Student Information System will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.
- Knowledge Base
- Administrative and Business
- Human Resource Systems
This article provides configuration information about technical difficulties associated with Enterprise Business System (EBS)
- Knowledge Base
- Communication and Collaboration
- Web Services
Checking the box for "Do not challenge me on this device for the next 24 hours" will bypass this behavior.
- Knowledge Base
- Communication and Collaboration
- Web Services
During the transition to the New MSU Unified Login Experience, some tiles in the EBS Portal will require a second login screen.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
If you are sending an email from the web version of outlook (spartanmail.msu.edu) to someone that has decided to hide their information from the directory, you will likely see an “external” tag show up next to their name. This generally usually occurs the second or third time you send them an email message.
- Knowledge Base
- Teaching and Learning
- Learning Management
If an instructor is trying to add a rubric to an assessment and it does not show up, some settings may not be set correctly.
- Knowledge Base
- Administrative and Business
- Student Information Systems
If the MSU Guest Account email is added as an alternate email in StuInfo, or as a Secondary Email for Okta authentication, it can cause login problems for SIS Campus Solutions.
- Knowledge Base
- Information Security
- Identity and Access Management
When trying to reset a NetID password, you receive an error saying "Password requirements not met".
- Knowledge Base
- Infrastructure
- Server and Storage Management
This article describes how to manually force a group policy update.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Restrictions placed on directory information can affect the way your name is displayed or not when using MSU services.
- Knowledge Base
- Infrastructure
- Server and Storage Management
When this error appears, click "OK", select "Other User" and log in again using your MSU NetID
- Knowledge Base
- Communication and Collaboration
- Web Services
This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.
- Knowledge Base
- Communication and Collaboration
- Web Services
This is caused by a lack of EBS roles. Contact your department security administrator to check your EBS roles to resolve this issue.
- Knowledge Base
- Communication and Collaboration
- Web Services
Out of date bookmarks or links may cause 404 errors when attempting to log in. Update them to resolve.