Search139 Results

After enabling SharePoint and OneDrive B2B integration with Microsoft Entra, previously shared links with external users may no longer work as expected for existing external collaborators and guest users. This change impacts users who previously accessed shared content using One-Time Passcode (OTP) authentication. The links will need to be re-shared to resolve this issue.

When you attempt to log in to D2L, you receive an error: "There Was a Problem Processing Authentication, Either Username or Password Was Invalid or Your Account Does Not Exist".

SIS Campus Solutions sometimes throws a data integrity error. This may be a cache issue or it may be a problem on the back end. This article steps through what can be tried on the end user side.

After two years, Student Information System will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.

This article provides configuration information about technical difficulties associated with Enterprise Business System (EBS)

Checking the box for "Do not challenge me on this device for the next 24 hours" will bypass this behavior.

During the transition to the New MSU Unified Login Experience, some tiles in the EBS Portal will require a second login screen.

If you are sending an email from the web version of outlook (spartanmail.msu.edu) to someone that has decided to hide their information from the directory, you will likely see an “external” tag show up next to their name. This generally usually occurs the second or third time you send them an email message.

If an instructor is trying to add a rubric to an assessment and it does not show up, some settings may not be set correctly.

If the MSU Guest Account email is added as an alternate email in StuInfo, or as a Secondary Email for Okta authentication, it can cause login problems for SIS Campus Solutions.

When trying to reset a NetID password, you receive an error saying "Password requirements not met".

This article describes how to manually force a group policy update.

Restrictions placed on directory information can affect the way your name is displayed or not when using MSU services.

When this error appears, click "OK", select "Other User" and log in again using your MSU NetID

This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.