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When this error appears, click "OK", select "Other User" and log in again using your MSU NetID
This article describes how to customize the Horizon view client settings. Horizon View is software used to access virtual desktops.
This article provide an overview and benefits of using Virtual Desktop Infrastrure (VDI) at Michigan Status University.
This article describes how to setup USB redirection and file sharing. USB Redirection allows users to plug external storage devices into their laptop and access data from within their virtual desktop.
This article provides instructions about how to disable toolbars add-ons in Safari to prevent issues with EBS systems such as HR/Payroll
This article provides instructions on how to download and install Firefox ESR and how to find your version of Firefox. It also has some FAQs about Firefox ESR
Issues with EBS systems, particularly HR/Payroll, can occur when using non-supported toolbars, such as Ask, Bing, Google, MSN, Yahoo, and others.
This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.
This is caused by a lack of EBS roles. Contact your department security administrator to check your EBS roles to resolve this issue.
During the transition to the New MSU Unified Login Experience, some tiles in the EBS Portal will require a second login screen.
Out of date bookmarks or links may cause 404 errors when attempting to log in. Update them to resolve.
This error may be caused by having other windows open on the portal, or it may be a system issue. If you have closed all windows and the error persists, contact the IT Service Desk for assistance.
Checking the box for "Do not challenge me on this device for the next 24 hours" will bypass this behavior.