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- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Information Security
- Identity and Access Management
This article details known issues with Okta FastPass and possible solutions to them.
- Knowledge Base
- Professional Services
- Portfolio and Project Management
As the IT Project & Portfolio Management Office (PPMO) becomes more established, guidelines and norms are being identified. This document outlines what to expect with PPMO projects to provide potential partners with information that will be helpful in planning their engagement with the IT PPMO and the IT Department.
- Knowledge Base
- Professional Services
- Portfolio and Project Management
This document provides an overview of Expectations, Guidelines, and Instructions for using TDX for Project Requests and Project Management within the TDX Project & Portfolio Management (PPM) Module.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will remove the link between an application and your Spartan 365 account.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Microsoft Copilot (Enterprise) and Microsoft 365 Copilot are both AI-driven assistants, but they serve different purposes and audiences. See this article for more.
- Knowledge Base
- Professional Services
- Service Management Office
- Knowledge Base
- Teaching and Learning
- Learning Management
Following these steps will submit a request to add iThenticate access to an account.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
Following these steps will make changes to an existing knowledge article and either publish it directly or submit it for review and publishing.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
The Briefcase gives project team members the ability to add and share files and folders. Specifically, the briefcase allows for files to be uploaded to relative projects, portfolios, etc. without needing to create a ticket. By uploading to a project briefcase, for example, it become obvious the file is related to said project.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
All articles are subject to a six month review period. This article goes over the process of reviewing them at that time.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
What templates are available to use in Knowledge Articles and how are they used?