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- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
This glossary defines common terms used when interacting with service management processes and tools. It contains definitions from various sources and is not intended to be a comprehensive list of service management-related terminology.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will allow a properly-licensed MSU person to install Spartan 365 (Microsoft Office 365) on a personal device.
- Knowledge Base
- Teaching and Learning
- Learning Management
Following these steps will add users to a given course in D2L.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
The Avaya Aura Messaging system is a new voicemail platform that offers Unified Messaging, Reach Me, Notify Me and many other new features.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will install Okta FastPass on your managed Windows device.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will install Okta FastPass on your managed macOS device.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Information Security
- Identity and Access Management
This article details known issues with Okta FastPass and possible solutions to them.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will connect Okta Verify as a MFA credential to your account, allowing you to connect to resources that require it.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
MSU IT Telecom Services billing varies depending on the services performed.
- Knowledge Base
- Administrative and Business
- Human Resource Systems
Enterprise Business Systems (EBS) requires multiple software applications in order to function correctly. A web browser and Adobe Reader are common applications used for all EBS areas; review the EBS Compatibility Matrix for currently supported versions of these software, based on the installed operating system.