ESET - Mac with ESET Installed Does Not Prompt Logins for Wi-Fi at Hotels, Airports, Coffee Shops

Problem

When traveling and attempting to use provided wireless networks, ESET may prevent the Mac from redirecting to the network's login page, preventing successful connections.

Environment

macOS
ESET

Resolution

Until ESET fixes the Captive Portal issue for macOS, there are a few ways to work around the issue:

  1. When travelling with a MAC, if you are not prompted to login to the wi-fi network, open your browser of choice and go http://neverssl.com. This should force the browser to trigger the login process.
  2. Instead, you could add a shortcut to your desktop that launches http://neverssl.com to use when not prompted for the login.
  3. Finally, you could also set your home page settings to http://neverssl.com

Cause

This is currently a known issue with ESET, necessitating the workarounds above.

 

Details

Article ID: 1649
Created
Thu 4/27/23 1:30 PM
Modified
Mon 7/3/23 2:23 PM

Related Services / Offerings (1)

MSU IT provides endpoint protection software for MSU workstations, laptops, and servers at no additional cost to all departments and business units at MSU.