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- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Teaching and Learning
- Learning Management
The lockdown browser sometimes opens only a white page on a Mac and does not display the test. This article details some steps to resolve the issue.
- Knowledge Base
- Teaching and Learning
- Assessment Systems and Learning Analytics
This article details a fix for the SSInvitationAgent error that sometimes occurs on Macs.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will add your Spartan Mail account to a local Mac Mail client.
- Knowledge Base
- Infrastructure
- Server and Storage Management
Following these steps will connect your macOS machine to a network drive on fileshare.msu.edu.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
- Zoom Web Conferencing
Following these links will download and install the local Zoom client on your windows or macOS device.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will add a connection to your Spartan Mail account to an existing install of Outlook on macOS.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
This article describes how to properly sanitize data on mobile devices.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will allow you to change which folders from your Spartan Drive account are automatically synced to your macOS device.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
On rare occasions, a user will have a 127.0.0.1 IP address, which is the standard IP address used for a loopback network connection. The computer is communicating with itself.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will connect a locally installed Outlook client on macOS to your Spartan Mail email account.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This run-time error is easily fixable for machines that are connected to JAMF. This article details the fix.