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- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This document provides instructions on how to configure a Mac device to connect using Eduroam WiFi.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
eduroam may not function properly when iCloud Private Relay is enabled. If your device does not automatically turn the feature off, it may prompt you to do so. To continue using eduroam you can select the option 'Use Without Private Relay'. This is the macOS version of the article.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This article details how to view the FileVault recovery key in Jamf Pro.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will install Okta FastPass on your managed macOS device.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Infrastructure
- Server and Storage Management
Following these steps will connect your macOS machine to a network drive on es.msu.edu.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
If MS Teams is exhibiting strange behavior, clearing the program's cache might help. This article details how to do so.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
Following these steps will install ESET Anti-Virus on an MSU-owned macOS device using Jamf.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This article provides information about default automatic updates for all Microsoft applications on macOS.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This run-time error is easily fixable for machines that are connected to JAMF. This article details the fix.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
Following these steps will download and install the ESET Anti-Virus software to your macOS machine.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
A Mac with ESET installed does not prompt user to sign in to Wi-Fi "Captive Portal" at Hotels, Airports, and Coffee Shops. Until this is fixed, this article details a workaround solution.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This article describes how to add a department or personal folder to OSX.