The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
All the top VPN articles gathered together in one place for easy access.
Campus VPN uses Campus DNS for name resolution as it authoritatively manages public namespace for *.msu.edu. To make DNS names resolvable by Campus VPN clients, the hostname must be resolvable by either Campus DNS or the general public Internet.
This article provides an overview of the differences between connecting to the MSU Guest and Eduroam WiFi connection.
University Village has wireless and ethernet in all buildings and rooms. Spartan Village has ethernet, but certain buildings do not have wireless access.
This article contains some basic information about what Eduroam is and how it works.
The following information is primarily for the departments/units who host guests or conferences. Individual campus guests (such as hotel guests) are advised to take advantage of MSUnet Wireless Guest, or to contact the sponsoring department/unit.
This document provides information about network settings for systems that require manual configuration.
This article describes how to configure campus firewalls.
This article details the speeds possible on MSU networks.
This article provides information about campus internet security.
This article provides a screenshot of a blocked DHCP address.
The article lists specifications that are the recommended standard for any new switch that is being purchased.
The use of a private network address, aka random MAC or random hardware address with MSUNet 3.0 is not recommended.
Previously, VPN roles were based on a user's association with MSU (Student, faculty, staff, etc). The new VPN roles have been re-organized to simplified access levels as this focuses on what is being accessed instead.
The F5 Campus VPN is integrated with MSU's Unified Login (Okta), requires multi-factor Authentication (MFA), and also requires having anti-virus software installed.
MSU offers guest wireless access to people visiting MSU that doesn't require registering their devices to connect. Following these instructions will get you connected.
Following these steps will disable IPv6 on your device.
These instructions will help you locate the MAC address for your device, which is needed when registering to connect it to MSU's network.
After completing these steps you will have registered your device and connected it to MSU's network.
This article details the process in which IP Administrators can request new/changes to static IP addresses within their department/building units.
Following the steps below will request access to the Virtual Private Network (VPN) at MSU.
This article details how to request a managed firewall request. It sets completion expectations and tells how to escalate urgent requests.
Following these steps will register and connect a wireless router for use in a MSU Residence Hall.
This article details multiple methods to determine what IP address your computer is using.
Following these steps will verify your identity for two-factor authentication (2FA) using either a SMS text or Voice Call as your credential when connecting to MSU's VPN.
Following these steps will connect your Windows device to the Eduroam wireless network.
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
Following these steps will clear the DNS cache on your Windows machine. This is a common troubleshooting step for various website issues.
This document provides instructions on how to configure a Mac device to connect using Eduroam WiFi.
This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.
Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
Following these steps will clear the DNS cache on your macOS machine. This is a common troubleshooting step for various website issues.
This article details how to connect to the BIG-IP (F5) VPN using a Linux Client. There is no thick client available to download, it is all browser-based.
This article provides information on how to modify your hosts file on Linux
This article details how to install the BIG-IP Edge VPN client on a device running Apple iOS.
This article provides instructions on how to connect Eduroam using an iOS device
This article details how to install the BIG-IP Edge VPN Client on a device running Android
This article provides instructions on how to connect Eduroam using an Android.
Wired and wireless routers allow users to connect multiple networked devices to the MSU network, giving each device access to the Internet. However, in certain situations the configuration of the router will interfere with the campus network.
If you are having trouble authenticating to campus wireless using Eduroam, the following solutions may help.
This article provides information about how to troubleshoot and report ethernet issues at MSU Residence Halls
How to troubleshoot when a device is unable to connect to the network successfully and is receiving an IP address beginning with 169 (169.x.x.x).
This document will explain the steps that are necessary to restore your connection when your connection has been blocked due to virus infection and activity (SPAM/UCE, network probes, etc).
On rare occasions, a user will have a 127.0.0.1 IP address, which is the standard IP address used for a loopback network connection. The computer is communicating with itself.
When trying to authenticate using two-factor (2FA) to connect to the VPN, you receive an error: "{{ 'securitycode.title' | translate }}".
When attempting to connect to the VPN using the BIG-IP Edge Client or connecting at vpn.msu.edu you receive an error: "Not Authorized".
When attempting to connect to the VPN you get a message that you have failed the anti-virus check.
While using the BIG-IP Edge Client to connect to the VPN, it seems to disconnect randomly after a period of time.
While connected to the VPN you are not able to access services like FileShare or Outlook.
This article describes how to handle a website issue that is being blocked by the Website Application Firewall (WAF/ASW). Callers may say they received the error message "Sorry, an error has occurred" starting with "Incident ID," (IncidentID) or "ASW".
Due to security tools and protections, sites that are detected with possible malicious content may cease to be accessible from the campus network.
A script error has been reported when trying to connect their VPN client.
This article will cover the process of performing a Master Reset to resolve most VPN issues
After connecting to the F5 VPN it disconnects after a short period of time, or you're unable to connect to any websites, systems, etc. after connecting.
A Mac with ESET installed does not prompt user to sign in to Wi-Fi "Captive Portal" at Hotels, Airports, and Coffee Shops. Until this is fixed, this article details a workaround solution.
If the F5 VPN, on macOS, does not connect or you can't connect to the "vpn.msu.edu" website using Safari, these steps may help.
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.