Virtual Private Network (VPN) - How To Use SMS Text Messaging or Voice Call 2FA Credentials to Connect to the VPN

Objective

Following these steps will verify your identity for two-factor authentication (2FA) using either a SMS text or Voice Call as your credential when connecting to MSU's VPN.

Environment

BIG-IP Edge Client
vpn.msu.edu

Before You Begin

It is strongly recommended to use the Okta Verify mobile application for two-factor (2FA) authentication. See KB 957 (link) for instructions to register Okta Verify as your credential.

However, the F5 Campus VPN two-factor authentication also works with SMS text messages or voice call credentialing. If that is your preferred method, the steps below will allow you to use them. You can set one up using the instructions in KB 1113 (link).

Steps

When logging on to either the BIG-IP Edge Client program, or through the vpn.msu.edu website, follow these steps to use SMS/voice for 2FA when prompted:

  1. Click Use another option to Sign In
  2. Click Don't have a security code?.
  3. At the "Get a Security Code" prompt, select your registered credential and click Continue.
  4. Submit the received Security Code.

Additional Info

N/A

Print Article

Related Articles (1)

Authentication - How to Register a SMS Messaging or Voice Call Multi-Factor Authentication (MFA) Credential to Your Account
Following these steps will connect your phone (using SMS or voice calls) as a MFA credential to your account, allowing you to connect to resources that require MFA.

Related Services / Offerings (2)

Two-Factor Authentication (2FA)
Stronger authentication method for key technology systems currently using MSU’s single-sign on system, to reduce the risk of a compromise, especially with high value systems such as those that process or store sensitive and restricted information.
Virtual Private Network (VPN)