Two-Factor Authentication (2FA)

Stronger authentication method for key technology systems currently using MSU’s single-sign on system, to reduce the risk of a compromise, especially with high value systems such as those that process or store sensitive and restricted information.

 
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Following these steps will connect your Okta Verify credential to authenticate on an ESET Business Account
Following these steps will connect Okta Verify as a MFA credential to your account, allowing you to connect to resources that require it.
Following these steps will switch your Okta Verify MFA credential from one phone to a new one.
In order for Okta to verify an account, the time on the phone must be synced properly to a time server. If not, the user will receive "invalid token" error.
When you attempt to register for Okta MFA, you receive an error: "Invalid Token Provided". Your Okta account is likely stuck in Staged mode, and must be manually activated from the Okta admin console.
The "Do not challenge me on this device for the next 24 hours" checkbox during an Okta login does not save the setting, and does not prevent future 2FA challenges on the same device.
Following these steps will verify your identity for two-factor authentication (2FA) using either a SMS text or Voice Call as your credential when connecting to MSU's VPN.

Details

Service ID: 387
Created
Sun 2/5/23 3:52 PM
Modified
Thu 3/14/24 11:51 AM