Okta Two Factor Authentication Checkbox Does Not Save Setting - Known Issue

Problem

Even though you check the Do not challenge me on this device for 24 hours checkbox on the Okta multi-factor authentication (MFA) screen, it does not save and you are challenged again on the same device.

Screenshot

Environment

Okta MFA

Resolution

It is a known issue with no known ETA for a fix yet.

Cause

Unknown

Details

Article ID: 1574
Created
Wed 4/26/23 11:35 AM
Modified
Thu 7/6/23 4:29 PM

Related Services / Offerings (1)

Two-Factor Authentication (2FA)
Stronger authentication method for key technology systems currently using MSU’s single-sign on system, to reduce the risk of a compromise, especially with high value systems such as those that process or store sensitive and restricted information.