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Related Articles (17)

Authentication - Error "Invalid Token" When Attempting to Add Okta Verify as a MFA credential.
In order for Okta to verify an account, the time on the phone must be synced properly to a time server. If not, the user will receive "invalid token" error.
Authentication - Error: "Invalid Token Provided" for Okta MFA
When you attempt to register for Okta MFA, you receive an error: "Invalid Token Provided". Your Okta account is likely stuck in Staged mode, and must be manually activated from the Okta admin console.
Authentication - How to Register a Security Key or Biometric Authenticator for Multi-Factor Authentication (MFA) in Okta
Following these steps will connect a security key or biometic authenticator as a MFA credential to your account, allowing you to connect to resources that require MFA.
Authentication - How to Register a SMS Messaging or Voice Call Multi-Factor Authentication (MFA) Credential to Your Account
Following these steps will connect your phone (using SMS or voice calls) as a MFA credential to your account, allowing you to connect to resources that require MFA.
Authentication - How to Register Okta Verify as a Multi-Factor Authentication (MFA) Credential for Your Account
Following these steps will connect Okta Verify as a MFA credential to your account, allowing you to connect to resources that require it.
Authentication - What is Multi-Factor Authentication (MFA) and Why Should I Use It?
MFA stands for "Multi-Factor Authentication". For authentication, a factor is a way to confirm you are an authorized user. In the past, most authentication was done solely with a username and password. The password was the factor being used.
Campus AD - Departmental Support Staff using Active Roles 8.x: Security Groups Used for A Shared Mailbox with a Shared Calendar
This article informs a local unit administrator how to create security groups for shared Resources in CampusAD using Active Roles 8.x
Campus AD - How to Add or Remove Columns in Directory Contents View - For OU Admins
This article explains how a departmental IT Support staff member can add directory columns for additional search, sort, and display options
Campus AD - How to Create a Group using Guest as a Departmental Support Staff
This article provides information on how a departmental IT Support staff member can create a group using the Quest ActiveRoles Tool.
Campus AD - IT Staff Checklist for Departmental Computers Before Migration to MSU Campus AD
This article provides a departmental computers checklist to be used prior to migrating to MSU CampusAD.
CampusAD - How to request an Organizational Unit - For OU Admins
If you are the administrator for an organization (department, college, or administrative unit) and are moving staff email, computers and servers into CampusAD you should request an Organizational Unit (OU) be created for your unit in CampusAD.
chemistry.msu.edu - How to Reset a Chemistry Password
The password can be reset on the website. If a student does not remember their current password to chemistry.msu.edu, they will need to email itstaff@chemistry.msu.edu for assistance.
Managing Group Policy with Microsoft Remote Server Administration Tools (RSAT) - For OU Admins
This article provides information on how a departmental IT Support staff member can load and use tools to manage the Active Directory for their organizational unit if they are part of the MSU Campus Active Directory (CampusAD)
MSU Surplus Store - General Information About Accounts and Passwords
The MSU Surplus Store sets up accounts so MSU persons can log in with their NetID, however, it is not connected to their NetID and may end up with a different password.
NetID - Error: "Password Requirements Not Met" When Trying to Reset Password
When trying to reset a NetID password, you receive an error saying "Password requirements not met".

Service Offerings (2)

MSU Unified Login Services
Request MSU Unified Login (Okta) services
Service Account
A service account is a generic account used to log into MSU related resources by an application or service.