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Related Articles (14)

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This article provides a departmental computers checklist to be used prior to migrating to MSU CampusAD.
If you are the administrator for an organization (department, college, or administrative unit) and are moving staff email, computers and servers into CampusAD you should request an Organizational Unit (OU) be created for your unit in CampusAD.
The password can be reset on the website. If a student does not remember their current password to chemistry.msu.edu, they will need to email itstaff@chemistry.msu.edu for assistance.
When trying to reset a NetID password, you receive an error saying "Password requirements not met".
Following these steps will connect a security key or biometic authenticator as a MFA credential to your account, allowing you to connect to resources that require MFA.
Following these steps will connect your phone (using SMS or voice calls) as a MFA credential to your account, allowing you to connect to resources that require MFA.
Following these steps will connect Okta Verify as a MFA credential to your account, allowing you to connect to resources that require it.
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In order for Okta to verify an account, the time on the phone must be synced properly to a time server. If not, the user will receive "invalid token" error.
When you attempt to register for Okta MFA, you receive an error: "Invalid Token Provided". Your Okta account is likely stuck in Staged mode, and must be manually activated from the Okta admin console.

Details

Service ID: 371
Created
Sun 2/5/23 3:48 PM
Modified
Fri 4/19/24 1:32 PM

Service Offerings (2)

MSU Unified Login Services
Request MSU Unified Login (Okta) services
Service Account
A service account is a generic account used to log into MSU related resources by an application or service.