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Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).

Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).

Following these steps will remove the link between an application and your Spartan 365 account.

Following these steps will submit a request to add iThenticate access to an account.

Following these steps will make changes to an existing knowledge article and either publish it directly or submit it for review and publishing.

All articles are subject to a six month review period. This article goes over the process of reviewing them at that time.

When no longer needed, articles are archived to removed them from active view. They still remain in the system, but will not be broadly accessible to customers.

This will guide you through the process of creating a new knowledge article in MSU IT's TeamDynamix system.

These passwords need to be reset from the myalumni.msu.edu page. The IT Service Desk does not have access to reset these passwords.

Following these steps will enable automatic updates for your locally installed Zoom client.

This article goes over how to upload a new file to an application or reference request in MSU Scholarships for consideration.

Step-by-step Instructions of creating tickets in TeamDynamix

Following these steps will connect you to a shared mailbox in Spartan Mail.