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These passwords need to be reset from the myalumni.msu.edu page. The IT Service Desk does not have access to reset these passwords.

Following these steps will record your Out of Office time for Effort Reporting.

Following these steps will add administrative time for Effort Reporting.

Following these steps will add time to a project for Effort Reporting.

Following these steps will add time and effort for reporting to a ticket in TeamDynamix (TDX).

When no longer needed, articles are archived to removed them from active view. They still remain in the system, but will not be broadly accessible to customers.

Following these steps will make changes to an existing knowledge article and either publish it directly or submit it for review and publishing.

All articles are subject to a six month review period. This article goes over the process of reviewing them at that time.

Following the steps in this article will determine the category where a new knowledge article should be created.

This will guide you through the process of creating a new knowledge article in MSU IT's TeamDynamix system.