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- Knowledge Base
- Information Security
- Secure Computing
This article will guide you through how to request multiple firewall changes in one submission using an uploaded spreadsheet based on the template available from this article.
- Knowledge Base
- Administrative and Business
- Financial and Procurement Systems
MySoft has been decommissioned and all information is now archived in the EDW.
- Knowledge Base
- Professional Services
- IT Communications and Documentation
Following these steps will allow you to create, modify, or cancel a subscription for MSU Service Status. Notifications from MSU Service Status can help you keep track of ongoing changes or outages with various MSU IT systems.
- Knowledge Base
- Administrative and Business
- Financial and Procurement Systems
This article provides assistance with submitting, printing and viewing orders in MySoft.
- Knowledge Base
- D2L
This article covers the steps on viewing student grades after they've withdrawn from a course.
- Knowledge Base
- Infrastructure
- Server and Storage Management
This article provides instructions on how to use the previous version of Windows to map shared drives.
- Knowledge Base
- Infrastructure
- Server and Storage Management
Following these steps will connect your macOS machine to a network drive on es.msu.edu.
- Knowledge Base
- Infrastructure
- Server and Storage Management
IT Services provides a file share storage service (network-attached storage) that can be mapped as a drive within Windows Explorer on a Windows computer.
- Knowledge Base
- Teaching and Learning
- Learning Management
Intended for Instructors, following these steps will set up a method for students in a D2L course to submit and peer-review their work as a group.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
Following these steps will clear the cache of your internet browser, which is an essential troubleshooting step for many web-related problems.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will allow you to modify how your information appears in the directory, or prevent it from appearing at all.
- Knowledge Base
- Infrastructure
- Server and Storage Management
This article describes how to customize the Horizon view client settings. Horizon View is software used to access virtual desktops.
- Knowledge Base
- Infrastructure
- Server and Storage Management
This article describes how to setup USB redirection and file sharing. USB Redirection allows users to plug external storage devices into their laptop and access data from within their virtual desktop.
- Knowledge Base
- Infrastructure
- Server and Storage Management
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This article provides instructions about how to disable toolbars add-ons in Safari to prevent issues with EBS systems such as HR/Payroll