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Related Articles (24)
F5 Campus VPN - How to Perform a Master Reset on macOS to Resolve VPN Issues
If the F5 VPN, on macOS, does not connect or you can't connect to the "vpn.msu.edu" website using Safari, these steps may help.
F5 Campus VPN - Setting up the F5 Campus VPN for Android
This article details how to install the BIG-IP Edge VPN Client on a device running Android
Virtual Private Network (VPN) - Error: "{{ 'securitycode.title' | translate }}"
When trying to authenticate using two-factor (2FA) to connect to the VPN, you receive an error: "{{ 'securitycode.title' | translate }}".
Virtual Private Network (VPN) - Error: "An error has occurred in the script on this page."
A script error has been reported when trying to connect their VPN client.
Virtual Private Network (VPN) - Error: "An error has occurred in the script on this page."
Virtual Private Network (VPN) - Error: "Not Authorized"
When attempting to connect to the VPN using the BIG-IP Edge Client or connecting at vpn.msu.edu you receive an error: "Not Authorized".
Virtual Private Network (VPN) - Failed Anti-Virus Check While Connecting to VPN
When attempting to connect to the VPN you get a message that you have failed the anti-virus check.
Virtual Private Network (VPN) - How to Connect to the VPN at MSU on macOS
This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.
Virtual Private Network (VPN) - How to Connect to the VPN at MSU on Windows
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
Virtual Private Network (VPN) - How to Download the Optional macOS Thick Client for VPN at MSU
Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
Virtual Private Network (VPN) - How to Download the Optional Windows Thick Client for VPN at MSU
Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
Virtual Private Network (VPN) - How to Perform a Master Reset on Windows to Resolve VPN Issues
This article will cover the process of performing a Master Reset to resolve most VPN issues
Virtual Private Network (VPN) - How to Request Access to the VPN at MSU
Following the steps below will request access to the Virtual Private Network (VPN) at MSU.
Virtual Private Network (VPN) - How To Use SMS Text Messaging or Voice Call 2FA Credentials to Connect to the VPN
Following these steps will verify your identity for two-factor authentication (2FA) using either a SMS text or Voice Call as your credential when connecting to MSU's VPN.
Virtual Private Network (VPN) - Issues and Troubleshooting Guide for for macOS
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
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Service Offerings (2)
Request Assistance with Virtual Private Network (VPN)
Request VPN Access
A sponsoring faculty or staff member can request an override to add VPN access for temporary/on-call employees, vendors, affiliates, and other NetIDs associated with university business. You can also request an update to the level of existing VPN access using this form.
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://tdx.msu.edu/TDClient/32/Portal/Requests/ServiceDet?ID=468">https://tdx.msu.edu/TDClient/32/Portal/Requests/ServiceDet?ID=468</a><br /><br />Virtual Private Network (VPN)