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- Knowledge Base
- Infrastructure
- Network and Connectivity Management
If the F5 VPN, on macOS, does not connect or you can't connect to the "vpn.msu.edu" website using Safari, these steps may help.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This article will cover the process of performing a Master Reset to resolve most VPN issues
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following the steps below will request access to the Virtual Private Network (VPN) at MSU.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Previously, VPN roles were based on a user's association with MSU (Student, faculty, staff, etc). The new VPN roles have been re-organized to simplified access levels as this focuses on what is being accessed instead.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
When attempting to connect to the VPN using the BIG-IP Edge Client or connecting at vpn.msu.edu you receive an error: "Not Authorized".
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
All the top VPN articles gathered together in one place for easy access.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
When trying to authenticate using two-factor (2FA) to connect to the VPN, you receive an error: "{{ 'securitycode.title' | translate }}".
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
After connecting to the F5 VPN it disconnects after a short period of time, or you're unable to connect to any websites, systems, etc. after connecting.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
While using the BIG-IP Edge Client to connect to the VPN, it seems to disconnect randomly after a period of time.