MSU recommends using the
eduroam wireless network for computers, phones, and tablets. The following articles will guide you through the installation process to connect a device to the eduroam wireless network. The process varies based on the type of device, so select the article that applies to your situation.
The article below covers instructions for connecting to MSUnet 3.0 and/or the wired network, which is recommended for other devices like gaming systems, smart TVs, access points, and streaming services like Apple TV or Chromecast.
Objective
After completing these steps you will have registered your device and connected it to MSU's network.
Environment
All devices with a network connection, both wired and wireless
Before You Begin
Devices using private MAC addresses must be registered while connected to MSU's network, as they randomize the MAC address for each network. For the most reliable connection, disable this feature for MSUNet. For information how to disable this feature for your device please see these instructions on MSU's DHCP Site (link).
Steps
- Launch an internet browser and navigate to: https://getonline.msu.edu.
- When the login screen appears enter your MSU NetID and password and select SIGN IN.
Be sure you use all lowercase when typing your NetID. Your password remains case sensitive.
- Fill out the form under Step 1: Register an Additional Device. Each item has a small (?) icon next to it. Hovering over that icon will show a tip about what each is for:
- Full Name: Name of the primary user of the device
- Ethernet/Wi-Fi MAC Address: 12-character string consisting of A-F, 0-9 only
If you are unsure how to find your MAC address, see
this article (link) for instructions.
Check the
second character in the MAC Address (x
X.xx.xx.xx.xx.xx). If it is
2,
6,
A, or
E, then it is a private MAC Address and may cause connection issues as you device may later change this address seemingly randomly. See these instructions on
MSU's DHCP Site (link) on how to disable the private MAC Address before proceeding further.
- Location of device: The location where you typically will use your device
- Description of device: A description for your device
- Select Register Now.
- Wait several minutes after registration and then restart your computer.
Additional Info
Devices without web browsers or unable to connect to the DHCP Registration service
Some devices like Smart TVs and gaming platforms like Xbox and Playstation cannot connect directly to getonline.msu.edu prior to being registered. Others, like wireless printers, do not have any kind of built-in web browser. You will need to first register a device that can connect successfully, then follow the same steps above as before on the registered device, but enter the information for the device that could not connect.
WiFi / Wireless Printers
These devices usually have additional setup required after getting a valid network connection. Consult your printer documentation or online support information for more.