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- Knowledge Base
- Teaching and Learning
- Learning Management
An excellent FAQ (SharePoint link) is maintained in collaboration with the Ability team and the training program owners.
- Knowledge Base
- Administrative and Business
- Student Information Systems
Users visiting SIS (student.msu.edu) for the first time, regardless of their status or current university role, need to complete each of the preliminary sections before they can access the intended service (Student Accounts, Financial Aid, Class Search, Grad Plan, etc).
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
MSU Information Technology protects data transferred over the MSU network by assessing, installing, and configuring security devices, such as firewalls and intrusion detection and prevention (IDP) systems, and investigating security incidents. Previously hosted at
https://tech.msu.edu/network/network-systems/fi...
- Knowledge Base
- Desktop and Mobile Computing
- Printing and Related Services
This article covers various policies about the MSU Print service.
- Knowledge Base
- Professional Services
- Service Management Office
This article will explain the reason for and activities around aligning the Service Catalog in TDX with the MSU IT Service Portfolio.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
This article discusses Spartan Mail (Office 365) and known issues.
- Knowledge Base
- Communication and Collaboration
- Mass Communications and Emergency Notifications
The sections in the article outline basic navigation for the most common tasks. More comprehensive documentation from L-Soft is available from the Welcome page.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
- Zoom Web Conferencing
From the Zoom desktop or mobile app, users can ask AI questions during live meetings, generate meeting summaries and action items, draft chat messages or Zoom Docs content, and review smart recordings after meetings. AI Companion relies on meeting transcripts and other Zoom data to create summaries and insights. Generated content may contain errors and should be reviewed before sharing.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
- Zoom Web Conferencing
Zoom AI Companion is a set of Artificial Intelligence tools built into the Zoom Workplace environment that assist with meetings, chats, documents, and recordings. These features help users to summarize discussions, generate content, and highlight key meeting points.
- Knowledge Base
- Professional Services
- Service Management Office
Details about tags in the Knowledge Base and how they should be used.
- Knowledge Base
- Professional Services
- Service Management Office
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
- Knowledge Base
- Professional Services
- Training and Outreach