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This article outlines details about IT Project, Project Lite, and Opportunity Requests.

This article will serve as a guide for troubleshooting and general knowledge.

Access to most MSU Library Electronic Resources (aka E-resources, e-journals, etc.) is automatically controlled by the EZproxy service. When necessary for licensing compliance, a user is prompted for their NetID credentials.

This article is a growing list of questions that have been received regarding ESET.

EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya Campus PBX telephone. By enabling the EC-500 feature, calls can ring on the users' desk telephone and on their cellular telephone simultaneously.

This article contains instructions on dialing your campus phone.

To protect systems and data against viruses and malware, MSU IT provides endpoint security protection at no cost to departments, faculty, researchers, and staff.

Microsoft Copilot (Enterprise) and Microsoft 365 Copilot are both AI-driven assistants, but they serve different purposes and audiences. See this article for more.

Frequently asked questions (and their answers) about the IT Readiness Form

Sometimes getting a ticket assigned to the correct User and/or Support Group can be a challenge depending on the User's group memberships and which one is set as their Primary Group. The table below will guide you through the steps needed to ensure the ticket is assigned correctly and as intended.

The primary source for information about MSU's brand and who can make use of its logos, marks, templates, etc is found at https://brand.msu.edu/

The recommended way to search for Knowledge Articles in the Knowledge Base is to use the search field in the top-right of the Client Portal.