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An excellent FAQ (SharePoint link) is maintained in collaboration with the Ability team and the training program owners.

Digication provides ePortfolio and assessment management systems. It is not related to D2L's ePortfolio system, though the purpose is the same.

LockDown Browser is a custom browser that locks down the testing environment within a learning management system. Monitor uses a microphone and webcam to record students taking proctored online exams. Both are being made available at MSU to facilitate remote teaching.

NBME (National Board of Medical Examiners) exams are standardized assessments used in medical education for clerkship and subject exams. These exams are delivered through a Secure Browser that locks down your computer to prevent unauthorized access during testing.

es.msu.edu is a file storage option designed for use with the Campus Active Directory.

The Change Deferment Process addresses frequently asked questions.

This process enables an individual to purchase an MSU-owned asset while ensuring that all MSU-owned software and information is securely removed and the IT Access Management (ITAM) Repository is updated accordingly.

This article gives the path to CVM's S drive.

This document outlines how the Health Colleges (HC) access their FileShare (hc.msu.edu) network drives

This article will explain the reason for and activities around aligning the Service Catalog in TDX with the MSU IT Service Portfolio.

This video covers the basics of TeamDynamix and how onboarding to it may improve your processes and workflows.

Sometimes getting a ticket assigned to the correct User and/or Support Group can be a challenge depending on the User's group memberships and which one is set as their Primary Group. The table below will guide you through the steps needed to ensure the ticket is assigned correctly and as intended.