What's New in the Knowledge Base

These articles have important changes that have been highlighted to enhance awareness. Articles that are marked "Internal Only" have restricted permissions and may not be viewable by everyone. A full list of modified articles is available from View All Recent Articles (link).

List of recently updated articles that have been highlighted with important changes.
IDArticle LinkUpdate SummaryDate Modified
735Identity Assurance Policy and Procedure - Internal OnlyInformation about how users can correct their personal identity assurance information has been added.11/13/2025 6:36 PM
2226IT Portfolio and Project Management - 2027 Portfolio Planning Overview - Internal OnlyAnnual Portfolio Planning for FY 2027 (July 1, 2026-June 30, 2027) will focus on the three portfolios within MSU IT: Project, Service, and Product.11/11/2025 8:10 AM
2003Change Enablement - Change Deferment, Pauses and Freeze ProcessFAQ regarding the Change Deferment and Pauses Processes10/28/2025 9:57 AM
2231How to Interrupt the MSU IT Services Incident Prioritization Matrix & SLA TimersNew article - How to Interrupt the MSU IT Services Incident Prioritization Matrix & SLA Timers10/20/2025 8:32 AM
924Process - Handling Declared Major Incidents - Internal OnlyAdjusted the formatting and updated various MIM activity steps.10/20/2025 8:27 AM
2118TDX 12.0 New Analyst Interface - Internal OnlyDetails on the new TDX 12.0 User Interface.10/18/2025 8:00 AM
2117D2L - How To Add the Single Profile Widget to the Homepage of a D2L CourseOver the weekend of Saturday, May 17, 2025 the MSU Default Course Homepage was updated to remove the Single Profile Widget from the default template due to low adoption. The widget remains active and available for instructors who wish to use it. This article covers how to add it to a D2L course homepage.10/18/2025 8:00 AM
1997Change Enablement - How to Cancel a Change OrderUpdated Step 4 to include the update step.10/15/2025 12:10 PM
1260Change Enablement - How To Create a New ChangeRenamed the Reschedule a Change link to Modifying an Approved Change in TeamDynamix10/13/2025 9:15 AM
2108Change Enablement - Modifying an Approved Change in TeamDynamixUpdated the KBA title and provided additional clarity to the article summary field.10/12/2025 3:03 PM
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