What's New in the Knowledge Base

These articles have important changes that have been highlighted to enhance awareness. Articles that are marked "Internal Only" have restricted permissions and may not be viewable by everyone. A full list of modified articles is available from View All Recent Articles (link).

List of recently updated articles that have been highlighted with important changes.
IDArticle LinkUpdate SummaryDate Modified
730Supported Products Table - Internal OnlyAdded Cirrus Identity Bridge as new CI / Service10/24/2024 10:20 AM
1832Fall 2024 Start of Semester Knowledge RoundupAdded link to the SIS Campus Solutions New Semester Registration Activity Guide article.10/24/2024 8:00 AM
735Identity Assurance Policy and Procedure - Internal OnlyInformation about how users can correct their personal identity assurance information has been added.10/18/2024 11:52 AM
7Network - How To Register Your Device for DHCP and Get ConnectedThe upgrade to iOS 18 has caused some devices to start using private network addressing, which has caused them to lose their connection to MSU's network. Updated to make this information more prominent and tied to the registration step where it makes a difference.10/18/2024 8:00 AM
870Spartan 365 - General Information about Spartan TeamsAcceptable Use has been updated to point to MSU's Data Storage Finder for current information.10/11/2024 10:08 AM
1260Change Enablement - How To Create a New ChangeAdded the Change Deferment and Pauses Process link.10/9/2024 1:54 PM
2003Change Enablement - Change Deferment and Pauses ProcessFAQ regarding the Change Deferment and Pauses Processes10/9/2024 1:49 PM
1791TeamDynamix (TDX) - How To Create a TicketImproved instructions to account for the difference between standard technician desktops and the ITSD desktop. Removed information not related to ticket creation.10/3/2024 11:32 AM
950Spartan 365 - How to Create a Room or Equipment Resource (Shared Mailbox)Updated to reflect only past and current process. Legacy information no longer necessary.9/12/2024 10:09 AM
2004TeamDynamix - How To Remove and Re-Add the Confidential Data Banner on the Client PortalSome users have expressed a desire to remove the Confidential Data Banner from the Client Portal homepage. This article details how you can both remove and re-add the banner as needed.8/21/2024 1:40 PM
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