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- Knowledge Base
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This article is aimed at Web Developers for MSU websites with guidance how to resolve ongoing 400 Bad Request errors.
- Knowledge Base
- Communication and Collaboration
- Web Services
When attempting to visit an MSU website, you receive a 400 Bad Request error, the verbiage of which may change depending on the web browser you are using. Clear cookies and cache to resolve. Report recurring issues to the IT Service Desk to initiate corrective action.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
This message is because the Avaya Agent for Desktop application cannot connect to the licensing server. The user can use the software with this message for 30 days before connecting to the license server.
- Knowledge Base
- Teaching and Learning
- Assessment Systems and Learning Analytics
This article details a fix for the SSInvitationAgent error that sometimes occurs on Macs.
- Knowledge Base
- Teaching and Learning
- Assessment Systems and Learning Analytics
This article details a fix for the Respondus error "Compatibility Mode Not Allowed".
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This article describes how to assist with "Windows update has been disabled by your system administrator" error message.
- Knowledge Base
- Administrative and Business
- Medical and Health Systems
When attempting to log in to Athena, you receive an error: "403 App Not Assigned". This indicates a non-active status.
- Knowledge Base
- Teaching and Learning
- Learning Management
Special characters can break content in D2L and prevent you from uploading files if the filename contains them. Remove them to complete the upload.
- Knowledge Base
- Teaching and Learning
- Learning Management
This error is generally caused by an incorrect password.
- Knowledge Base
- Information Security
- Identity and Access Management
When trying to reset a NetID password, you receive an error saying "Password requirements not met".
- Knowledge Base
- Communication and Collaboration
- Web Services
This error means you do not have edit rights. Contact your department security administrator for access.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
This article provides a workaround for "An error has occurred. The problem has been logged for the system administrator."
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
This run-time error is easily fixable for machines that are connected to JAMF. This article details the fix.
- Knowledge Base
- Information Security
- Identity and Access Management
When you attempt to register for Okta MFA, you receive an error: "Invalid Token Provided". Your Okta account is likely stuck in Staged mode, and must be manually activated from the Okta admin console.
- Knowledge Base
- Administrative and Business
- Student Information Systems
After two years, SIS Campus Solutions will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.