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Error: "There Was a Problem Processing Authentication, Either Username or Password Was Invalid or Your Account Does Not Exist" (D2L)
When you attempt to log in to D2L, you receive an error: "There Was a Problem Processing Authentication, Either Username or Password Was Invalid or Your Account Does Not Exist".
Student Information System - Error: "Data Integrity Error"
SIS Campus Solutions sometimes throws a data integrity error. This may be a cache issue or it may be a problem on the back end. This article steps through what can be tried on the end user side.
Student Information System - Error: "403 App Not Assigned" for Former Students Trying to Order Transcripts
After two years, Student Information System will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.
NetID - Error: "Password Requirements Not Met" When Trying to Reset Password
When trying to reset a NetID password, you receive an error saying "Password requirements not met".
Virtual Desktop (VDI) - Error "This request is not supported" from vdi.msu.edu
When this error appears, click "OK", select "Other User" and log in again using your MSU NetID
Enterprise Business Systems (EBS) - Portal Login Error: "500 Internal Server Error"
This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.
Enterprise Business Systems (EBS) - Portal - Login Error: "No portal roles are assigned for the user"
This is caused by a lack of EBS roles. Contact your department security administrator to check your EBS roles to resolve this issue.
Enterprise Business Systems (EBS) - Error: "HTTPS Status 404 - Not Found" When Logging In
Out of date bookmarks or links may cause 404 errors when attempting to log in. Update them to resolve.
Enterprise Business Systems (EBS) - ESS - Error: "Person is already being processed by User <username>"
This error may be caused by having other windows open on the portal, or it may be a system issue. If you have closed all windows and the error persists, contact the IT Service Desk for assistance.
Enterprise Business Systems (EBS) - ESS - Error: "Critical error has occurred. Processing of the service was terminated. Unsaved data has been lost"
A locked EBS account may cause this error. Try again later, or if it has been more than 2 hours, contact the IT Service Desk for assistance.
Enterprise Business Systems (EBS) - ESS - Error: "Start date should be after xx/xx/xxxx or later"
This error is caused by a payroll lock. If the problem persists more than 2 days, contact the IT Service Desk for assistance.
Enterprise Business Systems (EBS) - Portal - Login Error: "The following ABAP Exception occurred: USER_NOT_FOUND"
Employee has portal roles but no roles given to user in SAP ECC. Contact the IT Service Desk for assistance.
Enterprise Business Systems (EBS) - Error: "SAP Application Warning: Your current page contains unsaved data"
There is unsaved data in the window you are trying to exit. Select the appropriate choice to continue.
Enterprise Business Systems (EBS) - Error: "SAP Transaction Error: Blocked this site from downloading files to your computer or Find a Program online to open it"
If you don't have the SAP GUI installed your machine will not know how to process these files.
Enterprise Business Systems (EBS) - ESS - Error: "Server Connection not available"
Typically a failed internet connection will cause this error. If you have full connectivity and the error persists, contact the IT Service Desk for assistance.