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When attempting to upload a PDF to Kuali Finance System (KFS) you receive an error saying "This request was blocked by our security service".
When you attempt to register for Okta MFA, you receive an error: "Invalid Token Provided". Your Okta account is likely stuck in Staged mode, and must be manually activated from the Okta admin console.
The system may take up to two business days to fully process the account and this error will result until those processes are complete. Waiting two business days should resolve the issue.
A PeopleSoft error may sometimes occur when trying to access pages in Student Information System. Generally clearing the browser cache and cookies will resolve. This article goes over the resolution steps.
This error may arise if a student has not granted a MSU Guest Account access to both SIS Campus Solutions AND SIS Financial Aid Portal (SFP). The solution is to add the guest account in both systems.
This error can be caused by accessing the Welcome activity guide while logged in on multiple browser/systems. Close all open browsers and try again to resolve.
SIS Campus Solutions sometimes throws a data integrity error. This may be a cache issue or it may be a problem on the back end. This article steps through what can be tried on the end user side.
After two years, Student Information System will not allow you to log back in. To order transcripts you will need to use the Office of the Registrar's website instead. This article details how.
When trying to access financial aid information in Student Information System you get an error: "We could not log you in using your institution authorization. If you think this is an error, please contact your financial aid office"
You receive a Bad Request 400 error in SIS Campus Solutions or SIS Financial Aid Portal (SFP)
When trying to use guest access to access financial aid information in SIS Campus Solutions (student.msu.edu), you receive a message that "Access has been revoked. You no longer have access to complete this transaction"
This run-time error is easily fixable for machines that are connected to JAMF. This article details the fix.
Out of date modules may prevent ESET from protecting the device. Updating the modules will restore functionality.
Since EBS has been moved behind Okta users have been experiencing various issues related to Cognos session timeouts. There are three primary error messages a user might receive when this occurs. This article details the workarounds.
This article provides a workaround for "An error has occurred. The problem has been logged for the system administrator."