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This error may arise if a student has not granted a MSU Guest Account access to both SIS Campus Solutions AND SIS Financial Aid Portal (SFP). The solution is to add the guest account in both systems.
When attempting to visit an MSU website, you receive a 400 Bad Request error, the verbiage of which may change depending on the web browser you are using. Clear cookies and cache to resolve. Report recurring issues to the IT Service Desk to initiate corrective action.
This article is aimed at Web Developers for MSU websites with guidance how to resolve ongoing 400 Bad Request errors.
This error can affect courses where the gradebook is set to drop the lowest score from items that do not have the same point total.
When you attempt to log in to D2L, you receive an error: "There Was a Problem Processing Authentication, Either Username or Password Was Invalid or Your Account Does Not Exist".
This error is generally caused by an incorrect password.
Special characters can break content in D2L and prevent you from uploading files if the filename contains them. Remove them to complete the upload.
This article details a fix for the Respondus error "Compatibility Mode Not Allowed".
This article details a fix for the SSInvitationAgent error that sometimes occurs on Macs.
You receive a Bad Request 400 error in SIS Campus Solutions or SIS Financial Aid Portal (SFP)
When trying to use guest access to access financial aid information in SIS Campus Solutions (student.msu.edu), you receive a message that "Access has been revoked. You no longer have access to complete this transaction"
This message is because the Avaya Agent for Desktop application cannot connect to the licensing server. The user can use the software with this message for 30 days before connecting to the license server.
This article describes how to assist with "Windows update has been disabled by your system administrator" error message.
When attempting to log in to Athena, you receive an error: "403 App Not Assigned". This indicates a non-active status.
When trying to reset a NetID password, you receive an error saying "Password requirements not met".