Web Browser - Error: "400 Bad Request" on Multiple MSU Sites

Problem

When attempting to visit an MSU website, you receive a 400 Bad Request error, the verbiage of which may change depending on the web browser you are using. The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error.

Environment

MSU.edu Websites

Resolution

Clearing your browser's cache and cookies should clear this error and allow you to visit the website normally. Please see KB 15 for guidance on how to clear your browser's cookies and cache (link). That article also includes links to each company's support sites for their browsers.

Cause

The size of a request header field exceeds the server limit.  MSU websites are sending too many cookie data to the domain: msu.edu.  This is mostly caused by analytics such as Google Analytics and Hotjar on MSU websites.

Additional Info for Web Developers

See KB 2037 for guidance on how to resolve this issue (link).

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This article is aimed at Web Developers for MSU websites with guidance how to resolve ongoing 400 Bad Request errors.

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