Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
This FAQ is intended to be a quick guideline to reduce some common confusions. The most common usage questions are addressed in the corresponding training available for Cascade Server and answers can be found reviewing the material provided in training.
This document provides information about resolving network configurations that do not auto-configure.
This article explains what a domain name is and summarizes the steps required to request a top-level domain name.
This article provides instructions on how to download and install Firefox ESR and how to find your version of Firefox. It also has some FAQs about Firefox ESR
elevateU is a FREE online resources available to benefit-eligible staff and faculty – books, videos, courses and more!
Common questions about finding who reports to you as listed in EBS.
This document provides a high level summary of the approach used by EBS to assess, test and recommend new versions of UI software to EBS users.
Michigan State University participates in the InCommon Certificate Program, powered by Sectigo, to provide a low-cost security certificate (SSL) service to the University. Secure websites use encryption and authentication standards to protect the confidentiality of the connection and data. SSL is a protocol commonly used for Web security.
MSU Keywords is a hand-constructed database of starting points of interest to the Michigan State University community. When a user searches from MSU's home page, any matches from MSU Keywords appear first in the hit list.
This article provides information on the implementation of a campus-wide Search Tool for all MSU sites
LinkedIn Learning is provided to MSU IT staff which allows access over 10,000 on-demand courses and learning paths.
The EBS Help Site (link) is maintained by Human Resources and is the best source of information for all things EBS.
This article describes how to locate the PERNR or employee ID information when logged in to EBS.
This article provides information about how to prevent automatic update of Firefox ESR to meet EBS compatibility.
Attempting to open the W-2 Reprint tile when no W-2s exist for the user from 2021 and beyond will result in an Error 100 ADP. Use the W-2 Archive option instead.
Some employee records may need backend support to correct an issue with reprinting W-2s.
This article describes how to resolve the error caused by an SAP software constraint and using a private browser modes.
Out of date bookmarks or links may cause 404 errors when attempting to log in. Update them to resolve.
There is unsaved data in the window you are trying to exit. Select the appropriate choice to continue.
If you don't have the SAP GUI installed your machine will not know how to process these files.
A locked EBS account may cause this error. Try again later, or if it has been more than 2 hours, contact the IT Service Desk for assistance.
This error may be caused by having other windows open on the portal, or it may be a system issue. If you have closed all windows and the error persists, contact the IT Service Desk for assistance.
This error means you do not have edit rights. Contact your department security administrator for access.
Typically a failed internet connection will cause this error. If you have full connectivity and the error persists, contact the IT Service Desk for assistance.
This error is caused by a payroll lock. If the problem persists more than 2 days, contact the IT Service Desk for assistance.
A new application (“HR/Payroll Administrator Roles”) allows all employees to see who in their unit has administrator roles, like Unit Administrators, Unit Time Administrators, Time Entry Specialists, Workflow Approvers, and others.
This is caused by a lack of EBS roles. Contact your department security administrator to check your EBS roles to resolve this issue.
Employee has portal roles but no roles given to user in SAP ECC. Contact the IT Service Desk for assistance.
This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.
During the transition to the New MSU Unified Login Experience, some tiles in the EBS Portal will require a second login screen.
Checking the box for "Do not challenge me on this device for the next 24 hours" will bypass this behavior.
Users will sometimes encounter an error when trying to access a secure (SSL or HTTPS) website. Error messages may indicate either an "invalid certificate" or an "unknown certificate error" when trying to make an SSL secure connection.