Enterprise Business Systems (EBS) - Portal - Login Error: "No portal roles are assigned for the user"

Problem

Upon logging into the EBS Portal, you receive an error message "No portal roles are assigned for this user. If the problem persists, contact your system administrator." and Log Off link.

Environment

Enterprise Business Systems (EBS)

Resolution

  1. Determine whether you are assigned to any EBS roles.
    • All employees and retirees have an employee role and should have access to the ESS (Employee Self Service) tab. If a *new* hire, please check with hiring department to see if paperwork has completely been processed.
  2. Contact your department security administrator for access.
  3. Contact IT Service Desk at (517) 432-6200 if you need help reaching department security administrator

Cause

You have logged into EBS Portal but you are not assigned a role in EBS.

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Related Services / Offerings (1)

EBS Portal
The Enterprise Business Systems (EBS) Portal is the entry point to administrative systems used university-wide. Based on security roles, the EBS Portal provides MSU employees and retirees access to their unique combination of authorized administrative systems. Embedded as part of MSU’s HR/Payroll System, it provides direct access to various human resources functions.