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A new application (“HR/Payroll Administrator Roles”) allows all employees to see who in their unit has administrator roles, like Unit Administrators, Unit Time Administrators, Time Entry Specialists, Workflow Approvers, and others.

Enterprise Business Systems (EBS) requires multiple software applications in order to function correctly. A web browser and Adobe Reader are common applications used for all EBS areas; review the EBS Compatibility Matrix for currently supported versions of these software, based on the installed operating system.

Checking the box for "Do not challenge me on this device for the next 24 hours" will bypass this behavior.

During the transition to the New MSU Unified Login Experience, some tiles in the EBS Portal will require a second login screen.

This happens when you have no SAP roles assigned. Contact the IT Service Desk for assistance.

This is caused by a lack of EBS roles. Contact your department security administrator to check your EBS roles to resolve this issue.

Out of date bookmarks or links may cause 404 errors when attempting to log in. Update them to resolve.

This error may be caused by having other windows open on the portal, or it may be a system issue. If you have closed all windows and the error persists, contact the IT Service Desk for assistance.

A locked EBS account may cause this error. Try again later, or if it has been more than 2 hours, contact the IT Service Desk for assistance.

This error is caused by a payroll lock. If the problem persists more than 2 days, contact the IT Service Desk for assistance.

Employee has portal roles but no roles given to user in SAP ECC. Contact the IT Service Desk for assistance.

There is unsaved data in the window you are trying to exit. Select the appropriate choice to continue.

If you don't have the SAP GUI installed your machine will not know how to process these files.

Typically a failed internet connection will cause this error. If you have full connectivity and the error persists, contact the IT Service Desk for assistance.