Problem
You're trying to submit attendance or absences through Employee Self Service and receive errors, " Personnel number xx does not exist or you do not have authorization" and/or "Erroneous records exist. Navigation is not possible"
Environment
Enterprise Business Systems (EBS)
Resolution
- Contact your department security administrator for access.
- Contact IT Service Desk at (517) 432-6200 if you need help reaching department security administrator.
- List of RO Web College Security Administrators (link)
- If the Security Administrator is not available, or not listed, contact either the MSU IT Service Desk (517-432-6200) or the HR Solutions Center (517-353-4434, SolutionsCenter@hr.msu.edu), to request a ticket to the HR IT Time and Payroll team.
Cause
You currently only have authorization to view/read time and attendance information but no authorization to edit.