Wired and wireless routers allow users to connect multiple networked devices to the MSU network, giving each device access to the Internet. However, in certain situations the configuration of the router will interfere with the campus network. These situations are a violation of MSU's MSU's Acceptable Use Policy for Information Technology Resources (KB link). Examples of such situations include, but are not necessarily limited to, configuring a router as a 'rogue' DHCP server and/or utilizing a router responsible for a broadcast storm.
KB 1056 (KB link) includes information on the proper way to set up your wireless router for use within MSU Residence Halls (including University Apartments). If the instructions in that article do not work for you, MSU IT Service Desk staff will ask you to remove the router from the network and connect your computer directly to the wall port. You will need to contact the manufacturer of your wireless router for technical assistance with that device. Alternatively, users may bring their devices to the MSU Computer Help and Repair Office for assistance as well.
There are many reasons a broadcast storm occurs, including poor technology, low port rate switches and improper network configurations. These issues often require the router settings to be adjusted or the firmware (software embedded within the device itself) to be updated. You will need to contact the device manufacturer for further technical assistance. Alternatively, users may bring their devices to the MSU Computer Help and Repair Office for assistance as well. Users are encouraged to leave their device disconnected from any and all wall ports until the device settings or software receive the necessary updates.