Wireless Network - How to Connect to eduroam Wireless on an iOS Device

Objective

iOS (iPhone/iPad) devices require complex configuration to connect to the Michigan State Wi-Fi networks. The university partners with SecureW2 to issue certificates to aid with device setup.  Following these steps will walk you through the process of downloading and installing the necessary software to connect your iOS device to the eduroam wireless network.

Environment

eduroam
iOS Devices

Before You Begin

Michigan State University has adopted eduroam, which is used by many educational institutions as a secure way to offer WiFi to campus visitors. eduroam is available at many universities across the state and country, as well as some other locations.

Steps

1. Go to wifi.msu.edu in your web browser and select Connect to eduroam. You will be redirected to the SecureW2 JoinNow setup page.
   Note, only Safari is supported on iPhone/iPad.  Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to Safari before running the JoinNow software. You may set your default browser back once JoinNow has completed.
2. Select Sign In
3. A browser will open at the login screen to MSU WebSSO. Log in using your NetID and password.
   • If installing on a shared computer, please log in with the appropriate Department or Service Account NetID.
   • If installing on someone else's machine, have that person login to WebSSO using their own NetID.
     Never use your NetID to login for another person
4. Complete Okta 2-Factor Authentication.
5. You will be returned to the SecureW2 Join Now setup page. Select JoinNow.
6. You will be prompted to download a configuration profile.  Select Allow.
7. The profile will be downloaded, and you will be prompted to go to the Settings app to install it. Select Close.
8. Open the Settings app on your iPhone/iPad. In the left-hand pane, near the top, select Profile Downloaded.
9. The Install Profile window will appear. Select Install in the upper-right corner.
10. Enter your PIN/Passcode, or complete Touch/Face ID to grant permission to install the profile.
11. You will be presented with a warning about the Certificates and Wi-Fi profile being installed on your device. Select Install in the upper-right corner.
12. Another Install Profile prompt will appear. Select Install.
13. The profile installer will proceed with Enrolling Certificate, Installing Profile, Profile Installed. Select Done in the upper-right corner.
14. You will now see the Michigan State eduroam MobileConfig profile installed on your device.  If you are in range of the eduroam network, your device will automatically connect.

Additional Info

N/A