Zoom Web Conferencing - Default MSU Zoom Data Routing Control and How To Change It

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• Zoom Data Routing Control
• Impacts of Opting Out of a Data Center Region
• How to Customize Which Data Centers Your Account Will Use

Zoom Data Routing Control

Zoom leverages a robust global network to support users no matter where they are located, natively routing traffic through the meeting zone that provides the user the best performance.

Now, Zoom users may customize which data center regions their account can use for its real-time meeting and webinar traffic.

For regular MSU Zoom accounts, the China data center region will automatically be disabled. For HIPAA-compliant MSU Zoom accounts, all data centers regions except the United States will automatically be disabled.

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Impacts of Opting Out of a Data Center Region

• Once you opt out of a region, the regional dial-in numbers will be disabled for your meetings and webinars.
  • If you deselect Canada, you will lose dial-in and call-out to Canada.
  • If you deselect China, you will lose dial-in and call-out to China.
  • If you deselect Australia, you will lose dial-in and call-out to Australia and New Zealand.
  • If you deselect Latin America, you will lose dial-in and call-out to Argentina, Brazil, Bolivia, Chile, Columbia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, and Venezuela.
  • If you deselect India, you will lose dial-in and call-out to Jordan, Qatar, Pakistan, India, Nepal, Afghanistan, Bangladesh, Iraq, Sri Lanka, and Saudi Arabia.
  • If you deselect Europe, you will lose dial-in and call-out to Turkey, Tunisia, Somalia, Tanzania, Rwanda, Uganda, Kenya, Cameroon, Ethiopia, Zambia, Nigeria, Ghana, Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, South Africa, Andorra, Albania, Bosnia & Herzegovina, Belarus, Liechtenstein, Lithuania, Monaco, Moldova, Montenegro, Macedonia, Serbia, San Marino, and Vatican City.
  • If you deselect Japan and Hong Kong, you will lose dial-in and call-out to Mongolia, Hong Kong, Indonesia, Malaysia, Philippines, Thailand, Laos, Myanmar, Cambodia, Timor-Leste, Taiwan, Japan, and Macao.
• Reminder: Participants in regions where the data centers are disabled will still be able to join and participate in Zoom meetings and webinars, but they may experience some latency or performance issues.

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How to Customize Which Data Centers Your Account Will Use

1. Sign into the Zoom web portal at zoom.us.
2. Click on Settings in the menu on the left.
3. Scroll down to In Meeting (Advanced)
4. Look for the setting named “Select data center regions for meetings/webinars hosted by your account” and click the slider button to enable this setting.
5. Check the regions that you would like your in-meeting and in-webinar data to route through.

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