Network Wireless - Useful Links for Troubleshooting Wireless Issues on Apple Devices

Summary

This article provides multiple links to resources that can help troubleshoot Apple wireless networking issues.

Body

When having issues with Apple devices connecting to WiFi, there are many known issues and most of them can be resolved with the following information:

Some versions of Apple OS have issues getting connections and need profiles removed and created again.

For iPhones make sure Private addressing is turned off for each MSU SSID they are connecting to. See Network Wireless - Private WiFi Address Setting Preventing MSUNet Access (iOS, Android, Windows)

Details

Article ID: 1589

Created

Wed 4/26/23 3:45 PM

Modified

Wed 6/28/23 12:54 PM

Related Services / Offerings

Related Services / Offerings (2)

Hardware Support

Workstation Management Services (WMS) offers hardware support to academic and administrative units. WMS partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout its the entire life cycle.

Network Wireless

Wireless Networking Service provided by MSU.