D2L - Best Practice and How To Resolve Quiz Issues in D2L

Summary

It is best to clear cache/cookies before taking a quiz in D2L. If you have a problem during a quiz, closing and re-launching your browser is the quickest fix.

Body

What Should I Do Before Taking a Quiz in D2L?

We recommend clearing your browser's cache and cookies before starting a quiz in D2L. You can find browser-specific instructions how to do this here: How to Clear The Cookies and Cache in Popular Internet Browsers (link).

What if I Have Problems During a Quiz?

The quickest solution to most quiz issues is to close your browser and re-open it, then re-launch the quiz. Your progress should be saved and you will resume where you left off. Contact the IT Service Desk if the problems persist.

Details

Details

Article ID: 1603
Created
Wed 4/26/23 3:58 PM
Modified
Mon 7/3/23 1:31 PM

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