Enterprise Business Systems (EBS) - Error: "Error 100 ADP" When Accessing W-2 Reprint Tile

Attempting to open the W-2 Reprint tile when no W-2s exist for the user from 2021 and beyond will result in an Error 100 ADP. Use the W-2 Archive option instead.

Problem

When attempting to reprint a W-2 through EBS, "Error 100 ADP" appears on the W-2 Reprint tile.

Environment

Enterprise Business Systems (EBS)

Resolution

There should be a W-2 Archive option on the main EBS page. Use that to access your older W-2s.

Cause

This error happens on the W-2 Reprint tile when you have no W-2 from 2021 or later.

Similar Error

Some accounts may have had a change affect them which results in "Error code 100" in the W-2 Reprint tile. See KB 1677 (link) for details.