Summary
eduroam may not function properly when iCloud Private Relay is enabled. If your device does not automatically turn the feature off, it may prompt you to do so. To continue using eduroam you can select the option 'Use Without Private Relay'. This is the iOS version of the article.
Body
Problem
While connected to the eduroam wireless network, you receive an error saying: "eduroam Isn't Compatible With iCloud Private Relay" and are presented with two options:
- Use Other Network; or
- Use Without Private Relay
Here is a screenshot of the error:
Environment
iOS
eduroam
Resolution
Selecting Use Without Private Relay will turn iCloud Private Relay off for the eduroam wireless network and restore connectivity.
Cause
eduroam currently requires features beyond MSU IT's ability to control that are blocked by iCloud Private Relay. Often the setting will turn itself off and present a pop-up indicating that, but other times it will prompt the user to choose to turn it off, which is what this error message is about.
If it turns off automatically, the pop-up may look something like this:
Additional Reading