Spartan 365 - How to Check if Your Spartan Mail Account can be Forwarded to an Outside Email Service

Objective

Following these steps will verify if your Spartan Mail account is able to be forwarded to an outside email service (like Gmail).

Environment

Spartan Mail

Before You Begin

Not all MSU email accounts can be forwarded to other email addresses - see KB 773 (link) for details.

Steps

1. Log in at spartanmail.msu.edu
2. Select the gear icon near the upper-right corner
3. Type forward in the Search settings field
   Screenshot

   

   • If the setting is not found, then forwarding is not allowed for your account.
     If you had forwarding already set in the past and you wish to remove it, but the setting is no longer found, you can have it removed by creating a ticket (link).
   • See this page on support.microsoft.com (link) for instructions to enable forwarding if your account allows it.
     You can reverse the instructions on that page to disable forwarding on the account.

Additional Info

N/A