Spartan 365 - Main Article List (Start Here)

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General Information

How To

All Operating Systems

Android

How to Connect to Spartan Mail on Your Android Device

iOS

macOS

Windows

Problems and Resolutions

All Operating Systems

Error: "<netid>@msu.edu is outside of your organization" When Trying to Share Spartan Drive Files With a MSU Account
Error: "Sorry, but We're Having Trouble Signing You In"
Error: "Your email couldn't be forwarded from <your MSU email address> to another email address."
External Tag Shows in Webmail When Sending Email to Individuals That Have Hidden Their Information From the Directory
External User Unable to Access Previously Shared Content - Error: "This organization updated its guest account settings."
Locked Account (Mail; Exchange) after Password Change
Problems With an Installed Spartan 365 Application
Spartan Mail Only Shows My NetID as the Sender and Not My Full Name
Troubleshooting Shared Mailbox Issues in Spartan Mail

macOS

Windows

This list is updated manually and only includes articles available to the public, so it may not be exhaustive. We recommend using the search options if you don't find what you're looking for here. See KB 2484 for the full index of all available Main Article Lists.

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Related Articles (1)

Main Article List Index

This article links to all other Main Article Lists, which contain lists of public knowledge articles related to a given service. They do not include any articles marked "Internal Only". The lists are updated manually so a search of the knowledge base is recommended if you do not find what you are looking for there.

Related Services / Offerings (1)

Spartan 365

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.