Software Support

Software Support provides comprehensive support for the deployment and management of software and licenses across workstations and cloud environments. It includes:

• Distribution of software via physical media, online platforms, and centralized license servers.
• Installation of applications on user devices, including configuration and compatibility checks.
• License Management to ensure compliance, renewals, and access provisioning.
• Troubleshooting of installation issues, licensing errors, and performance concerns.

WMS provides software support to MSU departments to help:

• Provision the latest and greatest version
• Install the software on the user's device
• Troubleshoot any installation or licensing issues

Software Distribution, Installation, and License Support
Software Support encompasses the end-to-end management of software and licenses across workstation and cloud environments. It includes the distribution and installation of applications through physical media, online deployment methods, and centralized license servers. Support extends to troubleshooting installation issues, resolving licensing conflicts, and ensuring compliance with institutional software policies. The service is designed to streamline access to essential tools while maintaining operational efficiency and security.