Spartan 365 - How To Turn Off Automatic Forwarding on Your Spartan Mail Account

Objective

Following these steps will disable automatic forwarding from your Spartan Mail account.

IMPORTANT:  Currently enrolled students (any level or program), graduated alumni, and retired faculty/staff are the only users eligible for setting their own email forward.  Current employees (any type) must submit a request to enable email forwarding, and these requests are approved by the O365 team.  MSU employee accounts can only be forwarded to other department/college mailboxes (ex: BROAD, CHEM, EGR) or to government addresses with an associated contract.

ADDITIONAL NOTE:  Forwarding MSU email to any external services including, but not limited to, Yahoo, Hotmail, and Gmail, is no longer recommended.  External mail forwards may now result in unexpected filtering, sending emails to the wrong folders, content errors, and even failed email delivery.

Environment

Spartan Mail
Outlook on the Web

Before You Begin

Verify that your MSU account is eligible to set mail forwarding.  Ineligible users will be missing the required Settings shown in the screenshot below.

Steps

1. Open a web browser and navigate to spartanmail.msu.edu (link)
2. Log in with your MSU email address and password
3. Select the gear icon found near the top-right of the screen to open the Settings screen
4. In the Search settings field, type "forward", or navigate to it by selecting Mail > Forwarding
   Screenshot

   

5. Select Stop forwarding
6. Select Save
7. You're done! You have successfully turned off forwarding on your Spartan Mail account.

Additional Info

If you are not able to find the forwarding setting, you can request to have it turned off by creating a ticket (link).