The IT Service Desk does not have the ability to reset these passwords.
To reset the password, go to myalumni.msu.edu and select Log In. From the login page, select Reset My Password and follow the instructions from there.
There is a help form on that page if you need further assistance.
NOTE: If there are any issues with the Still Need More Help? or Need More Help links on the Reset Password page, users can click on the Help link in the page's navigation bar.
That link goes here >> MSU Alumni Office - Help – Contact Us
Alternatively, users can try contacting the Alumni Office by phone @ (517) 884-1000.