OS and Application Configuration Management specializes in seamlessly maintaining Apple and Microsoft Windows devices, encompassing tasks such as OS and application settings. The service offers a diverse array of distribution methods for licensed software, ensuring that the software needs of faculty and staff are effectively met.
Software Support encompasses the end-to-end management of software and licenses across workstation and cloud environments. It includes the distribution and installation of applications through physical media, online deployment methods, and centralized license servers. Support extends to troubleshooting installation issues, resolving licensing conflicts, and ensuring compliance with institutional software policies. The service is designed to streamline access to essential tools while maintaining operational efficiency and security.