Popular Services

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

The Networking Team takes on the critical role of upholding and enhancing the university's expansive wired network infrastructure, which includes providing internet service to Merit network. Their responsibilities span across the entire network ecosystem, covering the campus core, building edge, datacenter core, and satellite networks. This complex network management facilitates the seamless flow of substantial data, meeting the modern campus community's ever-increasing demands for connectivity and data access.

Workstation Management Services (WMS) offers hardware support to academic, administrative, clinical, and research units. WMS partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout the entire assets lifecycle.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

Risk Assessment is a service in IT for everything first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

MSU provides voicemail services through the Avaya Aura Messaging System.

Recurring telecommunication monthly charges for ongoing services such as telephone, fiber optics, cable television and two-way radio services billed to an EBS-approved general ledger number are accessed via Pinnacle.

Learning Space and Digital Classroom Support provide technical assistance for the audiovisual and IT equipment in MSU classrooms. When technology issues arise during classes, MSU IT analysts respond promptly to troubleshoot and resolve the problem, ensuring minimal disruption to teaching and learning activities.

MSU IT Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an approved domain name of their choice. MSU IT manages the web hosting account setup and routine system tasks.

MSU operates one of the largest networks in the world which provides connectivity across the Internet for hundreds of thousands of users. Our computing resources are under constant attack from external threat actors so we use next-generation firewalls to provide network segmentation from the public Internet and its various internal computing environments. This is a goal of the NIST Cybersecurity Framework (PR.PT-4 Segmentation and Filtering).

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.

IT Services provides Virtualization Services for the IT Services community as well as for other MSU Departments.

MSU Controllers Offices is implementing Travel at State - Concur; an end to end University travel system that provides travel profiles, pre-trip authorization, cash advance, encumbrances, reservations, expense reconciliation, reimbursement, traveler duty

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.

Enterprise Data Warehouse provides access to a central data repository used for the collection and sharing of university related data. MSU’s enterprise data warehouse is commonly known as the MSUEDW and resides on an Oracle database.  It provides data that can be used to support the reporting, data analysis and general data needs of the university. The MSUEDW collects data from the university’s business systems (HR, Payroll, Finance, Organizational, IPF), student systems (Campus Solutions, D2L), research systems (KCRA, Contract Grants) and various other supporting applications and data sources.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

Cryptography protects the confidentiality of many computers and applications rely on trusted SSL certificates to operate. The SSL Certificate service maintains a public Certificate Authority from which MSU can issue its own certificates and enable this strong encryption.

Tableau is one of the business intelligence (BI) tools managed by MSU IT. MSU IT Data Management and Analytics employs a team of Tableau developers to both create dashboards and reports centrally as well as support local development of Tableau reports and dashboards across campus.